Shipping Policy

Effective Date: November 10, 2026

Where We Ship

We ship within the United States. Standard shipping is free, with no minimum order value. Available delivery addresses and any applicable sales tax are shown at checkout. We do not currently offer international shipping.

Processing and Delivery

Order processing takes 1–3 business days. Our daily cutoff is 2:00 PM Eastern Time (America/New_York). Orders received after the cutoff start processing on the next business day. Business days for processing and transit are Monday–Friday, excluding public holidays.

Our delivery partner is UPS. Standard transit is estimated at 3–5 business days after dispatch, making the usual total delivery estimate 4–8 business days from processing commencement. These are estimates; weather, holiday volume and carrier disruptions may affect delivery.

Tracking Your Order

After dispatch, we email a shipping confirmation with your tracking number. Use the number on the UPS website to check shipment progress. Tracking scans may take time to appear. If you have not received tracking information within 3 business days after ordering, email us with your order number.

Order Cancellation

Contact us immediately if you wish to cancel. An order canceled before it ships receives a full refund with no additional handling fee. Once the order has shipped, our standard return and refund process applies.

Delivery Problems

Check the delivery address before submitting an order. If it needs correcting, contact us immediately before dispatch. For delayed, missing or damaged shipments, send your order number and any relevant photos so we can investigate with the carrier and arrange an appropriate resolution.

Contact Us

Store Name: BW Sportswear
Address: 19 W 26th St, New York, NY 10010, United States
Phone: +1 (212) 683-3700
Email: info@bwsportswearnyc.com
Opening Hours: Monday–Saturday, 8:00 AM–5:00 PM; Sunday closed (Eastern Time, America/New_York). Holiday hours may vary.
Response Time: We respond within 24 hours.