BW SPORTSWEAR / CUSTOMER CARE
Terms and Conditions
Effective Date: November 10, 2026
Overview and Acceptance
BW Sportswear operates this Shopify-powered online store. These Terms and Conditions apply to your use of the website and purchase of our products, together with our Privacy Policy, Payment Policy, Shipping Policy and Refunds and Returns Policy. By using the store or placing an order, you agree to these terms. If you disagree, please do not use the services.
Products and Information
We aim to present product descriptions, measurements, colors, prices and availability accurately. Screen settings may affect color appearance. Use the product’s stated measurements when choosing a size. We may correct errors or update information. Nothing in these terms removes rights relating to goods that are defective or do not match their description.
Order Acceptance
You must provide accurate contact, delivery and payment details and be legally able to place the order. An order acknowledgement confirms receipt, not final acceptance. We may decline or cancel an order for unavailable goods, an obvious pricing error, suspected fraud or an undeliverable address. If we cancel an already paid order, we provide a full refund to the original payment method.
Pricing and Payment
Prices are in US dollars. Applicable taxes and the total amount are shown before you submit payment. Standard shipping within the United States is free. Available payment methods appear at checkout. Your issuer may apply its own fees. See our Payment Policy for payment security, confirmation and troubleshooting.
Shipping
We ship within the United States using UPS. Processing takes 1–3 business days, with a 2:00 PM Eastern Time cutoff. Estimated transit is 3–5 business days after dispatch. See our Shipping Policy for tracking, delays and delivery help.
Returns, Exchanges and Cancellation
Eligible returns and exchanges may be requested within 30 days of delivery. Refunds are processed within 1–3 business days after receipt and inspection; bank posting usually takes a further 1–3 business days and can vary. Contact us immediately to cancel before shipment for a full refund with no handling fee. After shipment, the standard return process applies. See our Refunds and Returns Policy for conditions and shipping costs.
Intellectual Property and Acceptable Use
Store content, design and original materials belong to BW Sportswear or their respective rights holders. You may use the website for personal shopping. Do not copy protected content for commercial use without permission, interfere with checkout, submit unlawful material or attempt unauthorized access.
Disclaimer and Limitation of Liability
To the extent permitted by law, the website is provided on an as-available basis without a guarantee of uninterrupted or error-free operation. BW Sportswear and its service providers are not liable for indirect, incidental or consequential losses arising from use of the store. Any limitation applies only where legally permitted and does not exclude liability for fraud, willful misconduct, personal injury caused by negligence where exclusion is prohibited, or any non-waivable consumer rights.
Indemnification
To the extent allowed by law, you are responsible for third-party claims and reasonable costs caused by your unlawful use of the services, infringement of another person’s rights or material breach of these terms. We will provide notice of a relevant claim and reasonable cooperation. No settlement imposing a non-monetary obligation on you will be made without your consent.
Termination
We may restrict or terminate access for unlawful use, security threats or material breaches. You remain responsible for amounts lawfully owed for accepted orders. Provisions concerning intellectual property, liability, indemnification, governing law and accrued rights survive termination as appropriate.
Governing Law
These terms are governed by the laws of New York and applicable United States law, without removing any mandatory protections that apply in your place of residence.
Changes and Severability
Updated terms apply from the effective date shown and do not retroactively alter an accepted order unless required by law. If a provision cannot be enforced, the remaining terms continue to apply. Failure to enforce a provision does not waive it.
Contact Us
Store Name: BW Sportswear
Address: 19 W 26th St, New York, NY 10010, United States
Phone: +1 (212) 683-3700
Email: info@bwsportswearnyc.com
Opening Hours: Monday–Saturday, 8:00 AM–5:00 PM; Sunday closed (Eastern Time, America/New_York). Holiday hours may vary.
Response Time: We respond within 24 hours.